Recognition At Last!

My blog was visited by none other than Jim Kamnikar, CEO and President of GoAntiques, Inc!

That's remarkable, and he had nice things to say about my analysis too. Here is what he said:


Enjoyed the Wikiality article. You are spot on - community building and social networking is our IT focus for 2007. A little slow on the draw, but certainly the proper direction. Keep up the good work. Jim Kamnikar, President and CEO, GoAntiques, Inc.

June 19, 2007 2:47 PM


This gives me some "street cred" :-). I have been analyzing traffic patterns of a whole host of sites including GoAntiques. Just when I was feeling demoralized for not being able to land a coop for the summer, I have something to huff and puff about. Cheers to Jim Kamnikar, one of the most colorfully dressed CEOs out there!

INVESTING IN Petrobras, PBR

Investing in PBR, Petrobras on the company being undervalued. It was fluctuating around 80 now its way up at 120! too bad I didn't stick around for all the gains (still made 20% for about 3 months of sitting on the money). but thats not my fault, I knew there was more to be made but needed liquidity to funnel into my ebay business.

I actually still think there is hope for PBR, except that the global financial markets is probably going to take a good beating, and the brazilian stock market will go down with it. I think one would be better off staying on the safe side, even though there are likely to be huge fluctuations. In my opinion, therea are two major problems with the present global environment - the US and China. In my opinion China has overheated beyond the point where they can turn back and they are either going to get burnt, or some maverick maneuvring will save them. In either case, the shit will hit the fan. The US is also going through a major crisis with major fiscal mismanagement, consumer demand falling, inflation and empire building all eating up. With two of the vital legs of the global economy foundering, I don't see a pretty picture ahead. The present situation is being preserved by heavy government intervention, mostly under the table - Note the so called Plunge Protection Team in the US. But you can't force the market, as Nick Leeson found out, so will these giant economies. Eventually they will lose to the market and it won't be pretty.

One way of using the plunge protection team to your advantage would be to invest in blue chips, as these would be the "commanding heights" that they would want to prop up. Thus, its safer to invest in blue chips. Also, precious metals may not be bad either. While from a technical analysis point of view, gold may have peaked in its natural cycle, I think it could bump up and go further rather quickly. Oil stocks will remain very very attractive, particularly those that cannot be blocked by Iran in a coming war over nukes. I'd think PBR would do real good there.

Enough free stock advice that nobody will listen to anyways, and for a contrarian like myself, thats not a bad thing.

More Coins

Here are some of my other coins that I want to get rid off:

Country Coin Quantity
South Africa: 5 Rand 1
2 Rand 1
1 Rand 1
0.5 Rand 1
5c 1
20c 1

Singapore: 1Cent 2
5 Cent 2
10 cent 3
20 Cent 3
50 Cent 4
1 Dollar 9

Euros: 2 Cents 3
5 Cents 2
10 Cents 7
20 Cents 8
50 cents 3
1 Euro 3
2 Euro 1

Bangladesh: 1 taka 2
5 taka 4

Canada: 2 Dollar 2
1 Dollar 3
25 cents 1
5 cents 1
1 cent 2
UK Pound: 2 pound 1
1 pound 7
50 pence 3
20 pence 4
10 pence 6
5 pence 2
1 pence 5



Thailand(? not sure): 20 coins
India: 7 coins
Malaysia: 41 coins
Pakistan: 6 coins
Australia: 2 coins
Papua New Guinea: 4 coins
Indonesia 1 coin
France 5 coins
Jamaica 2 coins
China (?): 2 coins
UAE (Dubai): 6 coins
Sweden (?): 1 coin
Ghana: 1 coin
Confederatio helvetica (?) 1 coin
Barbados: 31 coins

Not a bad collection if I do say so myself :-)

eBay vs. Google, Implications to the Industry, Power Sellers Unite

Today we are looking at basically three things:

1. A major strategic confrontation coming up that has the potential of reshaping the auction industry.

2. A very good source to feel the pulse of the online auction industry - a forum for power sellers

3. Some wider market competitors for eBay and where they stand (courtesy power sellers unite). And a short look at Bidville.





Angry eBay pulls Google adverts

Auction website eBay has pulled its US advertising from search engine giant and adversary Google.

http://news.bbc.co.uk/2/hi/business/6755789.stm

Meinhaj:

What is the bigger story here? The bigger story is that eBay and Google are going to fight each other out on Google Checkout vs. Paypal. Typically, we ebay sellers hate paying the high fees that goes with Paypal and sellers would happily shift to Google Checkout if they could. Google seems unable to come up with an ebay substitute but have successfully come up with a paypal substitute. What it now needs are auctions sites that are willing to let users use Google Checkout . Here is one opportunity, in the wider scheme of things for a company looking to make it in this market. A good reason why people would sell antiques at an alternative auction site rather than at ebay.



Power Sellers Unite

Meinhaj:

Here is a veritable gold mine for someone like me, and I actually grudge giving this website away to you fine folks. Fortunately most of you will have not read it, as we all tend to delete this kind of stuff (for my newsletter, but for my forum I hope I do better). PSU is the ultimate site to be on if you want to keep a pulse on the online auction community and the very latest of whats happening. The forums are a huge resource tool for everyone. It is also one of the ideal places to guerrilla market the your alternative auction site or any other site related to the peripherals of this industry.


Here is what the site says it is about:


PSU was “born” when eBay implemented rate increases that significantly impacted sellers large & small. The fee hikes affect buyers also, as most sellers have no choice but to pass on the eBay fees to buyers. Our focus has now shifted away from the eBay boycott in early 2005 to helping sellers, and buyers, find the best alternative auction site(s) for their needs.

PSU is a fast- growing group of online members – seasoned and new – with common goals. We enjoy a fun, fast-paced environment where all facets of e-Commerce are discussed and debated.
PSU offers
site navigation tools, free auction tools, and multiple search options right from the home page!


http://www.powersellersunite.com/portal.php




Competitive Overview of the Wider Market

Here is a competitive overview of the landscape in the online auction industry, courtesy Power Sellers Unite. The Schumpeterian nature of the industry below eBay is incredible. Bidville and eCrater were below the radar just 12 months ago!


Which brings us to Bidville a very nicely designed website that still needs a good deal of work and someone like Will.

Auction site count (updates every hour) Site

Number of Listings

Change /

%

As of

eBay

view charts

11,501,598

79697 auction listing down from yesterday

0.69%

June 15, 2007 8:16 pm

Bidville

view charts

1,048,864

-5791 auction listing down from yesterday

-0.55%

June 15, 2007 8:12 pm

eCrater

view charts

572,934

1417 auction listing down from yesterday

0.25%

June 15, 2007 8:06 pm

uk.ebid.net

view charts

532,614

4246 auction listing down from yesterday

0.8%

June 15, 2007 8:03 pm

blujay

view charts

174,511

472 auction listing down from yesterday

0.27%

June 15, 2007 8:09 pm

tazbar

view charts

151,021

-126 auction listing down from yesterday

-0.08%

June 15, 2007 8:10 pm

ePier

view charts

127,203

0

0%

June 15, 2007 8:07 pm

wagglepop

view charts

94,461

15 auction listing down from yesterday

0.02%

June 15, 2007 8:20 pm

Yahoo

view charts

76,204

-18213 auction listing down from yesterday

-23.9%

June 15, 2007 8:04 pm

AuctionQuests

view charts

48,213

-6637 auction listing down from yesterday

-13.77%

June 15, 2007 8:05 pm

HiBidder

view charts

37,661

72 auction listing down from yesterday

0.19%

June 15, 2007 8:19 pm

PlunderHere

view charts

30,771

615 auction listing down from yesterday

2%

June 15, 2007 8:23 pm

Bid-Alot

view charts

29,743

168 auction listing down from yesterday

0.56%

June 15, 2007 8:22 pm

Overstock

view charts

23,384

1703 auction listing down from yesterday

7.28%

June 15, 2007 8:14 pm

StuffPals

view charts

18,397

-5 auction listing down from yesterday

-0.03%

June 12, 2007 10:18 pm

WeBidz

view charts

17,622

149 auction listing down from yesterday

0.85%

June 15, 2007 8:08 pm

Lowbid

view charts

11,402

-558 auction listing down from yesterday

-4.89%

June 15, 2007 8:14 pm





Jokes for the Week

The Stradivarius and Rembrandt
A man bought at an auction for what he thought a reasonable price for both a Stradivarius and a Rembrandt. He was very happy with them, since the price he paid was so low, for objects made by very famous people. He decided to go to an appraiser and have them officially valued. The appraiser said: "Well sir, indeed it's a Stradivarius and a Rembrandt, but it's only a pity that Stradivarius couldn't paint and Rembrandt couldn't build violins."
(Source Unknown)

The Battered T.V
A battered old television set was put up for sale at an auction. Although the auctioneer insinuated that he didn't think it would ever work, a man bid it up to $20. The man gave his bidder number as 45. Later, a woman bought an article and announced her bidder number as 45. Wanting to verify the number, the auctioneer asked if the man who bought the TV was her husband. "He was," she snapped, "before he bought that television set."
(Source Unknown)

The Horse Auction
Two idiots bought a bunch of horses at an auction, paying $100 apiece for the entire set. Then they drove to another auction and sold all their horses for the same price they had initially paid for them. After counting their money, they realized that they ended up with the same amount of money that they had started out with initially. "See!" said one, "I told you we should have bought more horses!"
(Source Unknown)

The Parrot
An unsavory antique dealer went to an auction sale and was intrigued by a large parrot that was housed in a golden cage. The bird was large, very healthy looking, and brightly colored. The dealer was so attracted to the parrot's appearance that he couldn't restrain himself from bidding on it. Every time he bidded another bidder countered and drove the price very high.

Eventually the dealer prevailed and was the winning bidder. While the dealer was at the check-out station he told the cashier that he was so excited about the parrot's appearance that he had neglected to ask if it could talk. The parrot spoke up and said, "Who do you think was bidding against you?"
(Source Unknown)

The Wallet
Bidding at a local auction was proceeding furiously, when the auctioneer received a note from an assistant, "A gentleman in this room has lost a wallet containing $10,000. If it is returned, he will pay a reward of $2,000." There was a moment's silence, and then from the back of the room came a cry, "Two Thousand Five Hundred!"
(Source Unknown)

Comfortable
Morris' and Lena's bull took sick and died, so they needed to go to the auction to buy a new one. Morris had to tend to the dairy and couldn't leave the farm, so Lena took the train to the city to buy a bull. If she was successful, she would take the train back to the farm, then she and Morris would go to town with the truck to pick up their newly purchased bull.

The bidding was furious at the livestock auction, and Lena found herself bidding on the last remaining bull. It took everything she had but ten cents, but she was finally the successful bidder. Unfortunately, the train home was 50 cents. "Please, Mr. Conductor, couldn't you make an exception just once?," pleaded Lena. "Sorry lady," he replied. "But you can send your husband a telegram to tell him your problem. The office is just down the street."

At the Telegraph Office, Lena asked, "Mister, how many words can I send to my husband for a dime?" "It's ten cents a word," the clerk answered. Lena pondered her dilemma, then finally said, "OK, here's da message: COMFORTABLE."
(Source Unknown)

http://www.magma.ca/~spider1/jokes.html



Wikiality, SEO, Building Relationships & An Argentinean Illustrator

Today I would like to start with a wonderful Argentinean (digital) illustrator who has a wonderfully designed website. I don't know if we could use him for something but here is his website:

http://www.alexdukal.com/

Just analyzing his website, it is clear that his site has to portray his work. While in the last TGIF I preached functionality over and above aesthetics, to the extent of deliberately not being artful, so as not to distract, here is one case (amongst many) where that theory does not apply. By the very nature of his work, his website has to be interesting, artful and unique, and project his work well. His website clearly does all of this admirably. The rich background, giving a tattered paper look and feel without overdoing pixels is also brilliantly done.


Don't Chase Web Traffic – Build Relationships

Here is an article about how web traffic may not be everything. Some of you have heard me talk about GoAntiques.com and how they are head and shoulders over everybody in the race when it comes to traffic. However, if anyone read my other report, GoAntiques has had some trouble in converting on that web traffic. Here is an article that gives some perspective to this problem and perhaps cautions us about our web traffic based projections and measurement focus.

A company's database of clients and prospects that they have a relationship with is one of their most valuable assets. The people that walk past their front door and glance at the sign are not especially important to a company, although a couple of them might stop in.

If you focus on driving traffic to your site instead of building a long-term relationship strategy, you are focusing your efforts on the people walking by your door instead of the people that are buying or might buy from you.

Which one are you doing?

Building Audience

Building Traffic

  • Steady approach to building audience
  • Continually adding valuable content to website
  • Participate in online blogs and communities that create organic, legitimate links to your site
  • Build a list of people that ask for new information from you
  • Focus on providing interesting content and the benefits of the product
  • Allowing different voices to create some Buzz on your behalf
  • Expect results in weeks
  • Leave a website static and focus on paid links and keywords
  • Buy inbound links
  • Use SPAM lists
  • Focus on what you are selling without thinking about why someone would come to your site.
  • Wondering why more people are not buying from you when you have such high traffic.

Traffic is important. However, if they do not have a reason to stay and get involved with the site, a visitor will click away in seconds.

One of our clients that gets the best hits from search engines does not care. They produce an average of 12 new articles for their audience every week and they get tons of links and hits with nothing optimized.

A comprehensive strategy for building and maintaining an online audience is more work. However, it pays bigger dividends as well.

http://marketing.buzzoodle.com/Website_Traffic.html

Wikiality

I am sure everyone has heard this term created by the Colbert Report's elephant experiment. Wikipedia can be an important for us in attempting to create a whole science of "Worthology" and can also give us valuable advertising. While spider external link following has theoretically been closed off by wikipedia, some people (like myself) don't believe that is true, as the ultimate power for deciding that is the search engine rather than wikipedia. True or not, wikipedia should feature as part of our overall marketing plan; at the very least it can generate cost free traffic. Here is an interesting article about wikipedia and SEO. I am pasting the whole article as I think it's a really good one.

May. 8, 2007 at 6:12am Eastern by Sara Holoubek

A Survival Guide to SEO & Wikipedia

"Who knows about Wikipedia?" asked Neil Patel. "Everyone," he answered. And this is exactly why the session "Wikipedia and SEO" was completely packed at the 2007 SES New York show.

Moderated by Danny Sullivan, the panel featured Neil Patel, Co-Founder of ACS, Stephan Spencer, Founder and President of Netconcepts, Don Steele, Director of Digital and Enterprise Marketing at Comedy Central and Jonathan Hochman, Founder and President of JE Hochman & Associates.

So why exactly does everyone know about Wikipedia? For starters, it is pretty hard to ignore a site that consistently ranks in the top 10 organic results for just about any query. Consider Wikipedia the organic counterpart to eBay's ubiquitous paid search ads. The success lies in the social media genius of a distributed model where anyone can contribute to the collective knowledge, trusting that the majority will balance the scales of information justice.

With over 1.7 million articles in English alone, it is clear why the site ranks so well. And as the equation goes, with visibility comes pageviews, and with pageviews come marketers.

Yet search engine marketers have been particularly fond of Wikipedia for an entirely different reason: its page rank. That is, until Wikipedia implemented a no-follow rule, indicating that outbound links should not be followed by search engine spiders. One would think that this move would kill all interest in Wikipedia's value to the SEO crowd, yet a link is still a link, and many search engine marketers have realized that capitalizing on the original intent of a link (to secure traffic) can be just as good, if not better, than securing PageRank .

Dos and don'ts

One of the more confusing aspects of Wikipedia is the underlying editorial policy, which, of course, is appended with the "break all the rules" rule. So how exactly to ensure Wikipedia success? For Patel, It all comes down to building credibility as an editor by first adding valuable information, and then links. Spencer furthers this conversation by suggesting that links be placed in the "References" section, and not to external links. "And of course, it helps to communicate with the main editor" he added.

Patel was firm in stating that it is best to follow the community's rules or face the consequences – something he experienced first hand. Furthermore, Hochman reminded the audience of wikisleuths – people that love finding spammers and placing you on the Wikimedia blacklist.

If you are hit hard by what Hochman calls "rabid Wikipedians," all is not lost. Such was the case of Barry Schwartz. Having started a column about himself the community immediately questioned why he was notable enough to deserve a column. Fortunately, others came to his aid and opinion was swayed. The keys to such situations are to be civil and polite, according to Hochman. For Spencer, it is best that there should be no connection between you and the article subject and that you have plenty of allies on hand should an article be deleted.

Advice to marketers

"The traffic volume and success in SEO make Wikipedia a channel for us to understand," said Steele, who works for the online leg of Comedy Central. Of course, his firm is a prime example of art imitating life in the Stephen Colbert "Wikiality" sketches.

"Our content is highly referenced," said Steele, "requiring us to make sure that information is accurate, up to date and that our own site has the information being referenced." While Steele never edits anything about Comedy Central's shows, he makes an effort to understand what is being said and the impact on the audience.

For example, 24 hours after the South Park Easter Special, there were references to this episode on Wikipedia. "It becomes this community. If we do not understand that in 24 hours, that people are taking the time to talk about our show, we are not doing our job," Steele concluded.

For numbers junkies, the site received 90,000 visitors from Wikipedia in March, making it a top 10 referrer. When one extracts the engines and sister sites, Wikipedia is the most consistent referrer over all. In Steele's words, "We are saving about $20k a month." When an audience member asked how much time this consumed, Steele suggested that monitoring is a daily task.

Of course, building a Wikipedia article could ultimately mean knocking oneself out of a first place result. The panel agreed that second place is not bad. The same tactic can be used to knock a competitor off. "If you have a competitor ranking first for "notebook computer" You could knock competitor off by building Wikipedia up – and your competitor down," said Hochman.

WikiFuture?

One of the more debated topics of the session was the question of whether Wikipedia will overtake Google. In one sense, it appears that optimizing a Wikipedia article internally and externally has become more important than optimizing one's own site.

To this, Sullivan suggested that "people are desperate for the next Google killer. It's like asking what's new in TV? Well, there is a new knob. We have HD, but for the majority, it doesn't change. But that doesn't make it easier for the person sick of writing about Google." What many forget is that if Google suddenly decided so, Wikipedia could lose its traffic overnight.

Sullivan also commented on the no-follow rule. "I feel this resentment that I link to you, but you won't like to me? I think the Wikipedia community should find a way to get it back. A lot of times they deserve the link." Spencer chimed in that with a no-follow rule, it is actually the engine that holds the cards, and that it is possible that the links are indeed being followed. For those who are curious, Sullivan suggested Search Status to determine whether a link has a no-follow tag.

Sara Holoubek is a free agent consultant for the interactive advertising sector and its investors. She can be reached at saraholoubek@gmail.com.

http://searchengineland.com/070508-061206.php


Jokes for the Week

A guy with a severe stutter applied for a job in an antique shop. The shop owner never believed he'd make it as a salesman, and was about to tell the guy to look elsewhere. The stutterer begged for the job, "P-p--ple-ease g-g-ive m-m-mee a ch-cha-a-ance. I-i-c-c-can d-d-o i-i-tt, h-hon-hon-estly."
"Well," the owner said, "OK." He offered to trial him for the rest of the day to see if he could sell one or two items. "I have to go out for a few hours, try to sell that old antique bible in the corner, I've had it here for 5 years. If you can sell it, you've got the job!"
After lunch the owner returned to find the bible had gone. The stutterer had indeed sold it. The manager was impressed, and asked how he had achieved such an impressive sale.
"E-e-easy," said the guy, and explained that when a woman came into the shop, he said, "G-g-good a-a-ftern-n-n-noon, M-m-ma'am. I-i-'m s-s-selling t-th-this B-b-bible. W-w-w-would y-y-you l-l-l-like to b-b-b-buy it, or sh-sh-sh-ould I j-j-j-ust r-r-read it t-t-t-to you?"

Whilst clearing out the loft in the family home, a man finds a rather nice painting and a tatty old violin. Remembering that such things should never be discarded before being valued, he takes them to the local auction house to show an expert.
"Well, this is interesting, sir," says the auctioneer, "what you have here is a Turner and a Stradivarius. Have you heard of either of them?" The man replies, "Very vaguely, the names ring a bell somewhere, why?"
"Well, unfortunately for you, Stradivarius wasn't a very good painter;.. and Turner made rubbish violins."

This is a true story overheard at an antiques trade fair, on a very cold winters day. One dealer to another; "I'm cold, I must be getting old". To which the other replied, "We're all getting older, dear - the only thing that's not getting older is these antiques."

A shady antiques dealer was doing the rounds and ended up on an old ladies doorstep. He rings the doorbell and Mrs. Smith appears.
"Good Day Mrs. Smith. I just thought I would drop by and see if you had any antiques for sale." The woman says, "Well, I'm not sure, come on in and we'll have some tea."
While sitting at the coffee table, the dealer notices a Royal Doulton bowl on the table full of almonds. "That's a nice bowl of almonds!" says the dealer, all the time wondering how he was going to get hold of the bowl. "Mind if I have one?"
"Not at all, have as many as you like" replies the old woman. After a few hours of negotiating, the dealer looks at his watch and alarmed at how long he has taken decides to give up and says to Mrs. Smith, "Oh my goodness, look at the time. I must be going. Oh but dear me I have eaten all your almonds. I'll have to replace them next time I visit."
To which Mrs. Smith replied, "Oh don't bother sonny. Ever since I lost all my teeth, it's all I can do just to lick the chocolate off them."

The antique shop owner was doing a roaring trade, when the shop next door was taken over by another antique shopkeeper, who erected a large sign, which read, BEST ANTIQUE DEALS IN TOWN.
Trade was hit bad, when to his horror, the very next week, another antique dealer set up shop on the other side of him, and erected an even larger sign, which read, FINEST QUALITY ANTIQUES AT THE BEST PRICES IN TOWN.
The antique shopkeeper thought his business was destroyed, until he had a bright idea. Next day he erected an even bigger sign, right above his own shop doorway, it read, MAIN ENTRANCE.

www.antiquecollector.uk.com/ACjokes.htm

Web 2.0 Design, Halo Effects & Ugly Betty Complex

Today I would like to start with Web 2.0 and an interesting URL about features and designs that go into the "soft side" of making a website look Web 2.0. Without further ado, here is the "Web 2.0 How to Design Guide":

http://www.webdesignfromscratch.com/web-2.0-design-style-guide.cfm

The salient features of Web 2.0 discussed in the article are:

1. Simplicity

2. Central layout

3. Fewer columns

4. Separate top section

5. Solid areas of screen real-estate

6. Simple nav

7. Bold logos

8. Bigger text

9. Bold text introductions

10. Strong colours

11. Rich surfaces

12. Gradients

13. Reflections

14. Cute icons

15. Star flashes

"Halo Effect" Accents the Home Page

By IMC

Aug 6, 2006, 15:10

http://www.imcd.com/artman/publish/halo_effect_beautiful_websites.html

According to researchers at Carleton University in Ontario, Canada, first impressions of web pages are formed in as little as 50 milliseconds (1/20th of a second); web surfers make instantaneous judgments about a site's visual appeal.

But, more importantly, this positive or negative gut reaction carries throughout the duration of the person's experience on that site. This carry over of first impressions is sometimes called the "halo effect," or cognitive "confirmation bias," where users search for confirming evidence and ignore evidence contrary to their initial impression. The desire of the ego to be right makes it look for evidence that will validate the initial hypothesis (first impression).

Lindgaard commented, "The strong impact of the visual appeal of the site seemed to draw attention away from usability problems. This suggests that aesthetics, or visual appeal, factors may be detected first and that these could influence how users judge subsequent experience...hence, even if a website is highly usable and provides very useful information presented in a logical arrangement, this may fail to impress a user whose first impression of the site was negative."

In a precursor to the Carleton study, in 2003 B.J. Fogg of the Persuasive Technology Lab at Stanford University found that a "clean, professional look" was cited by 46.1% of participants when evaluating sites for web credibility. Information Design/Structure was cited 28.5% of the time, while Information Focus was cited 25.1% of the time. While the factors varied for different types of sites, disguised advertising and popup ads, stale content, broken or non-credible links, difficult navigation, typographical errors, popup ads, and slow or unavailable sites were found to harm credibility the most.

Since studies show that reliable decisions about your site can be made in as little as 1/20th of a second and that this emotional judgment can color subsequent judgments made later, even though your site may have superior products, services, or usability, an initial negative halo can steer customers to your competition. Take the opportunity to create a clean, professional and fast-loading site and reap the positive halo effect.

An AOL Marketing Executive's Experience with Another Halo Effect

By Meinhaj Hussain

This relates to a lecture and a conversation I was fortunate to have with a relatively senior AOL Marketing Executive (incidentally she may be looking for a job after the recent AOL downsizing). The Internet revolution has made marketing a whole new ball game. While previously you had to, in many cases, go by your gut feeling as to what will work and what won't, with the advent of modern Internet marketing, you now have the tools to scientifically analyze and study what works and what doesn't, given you have a marketing budget large enough for this. AOL clearly had this and the wisdom gleaned from this experience was partially imparted on this lecture.

There were a number of lessons learned and I only have time here to go into one of them – the "halo effect" of copying a style or pattern that psychologically connects with the consumer in a positive way. The earlier article showed the importance of impressions and here we go a bit further by indicating one way of using those impressions in marketing campaigns or web design. The framework I am looking at is the long and winding (and potentially fruitless) argument over whether to make a Website truly unique and thus making it "stand out from the crowd", so to speak or whether to make it familiar and closer to what market leaders or impression specific patterns would dictate. The gist of what I got from talking to her was that, while these two impacts move diametrically opposite to each other, the latter seems stronger than the former in many of her marketing campaigns. Thus for instance she gave one example of a banner advertisement that was beautifully designed and another one that was obviously simplified. She asked us which of these two we would choose and most of us chose the former. However, it turned out that the latter outperformed the former by a huge margin in tests. The key factor here was that they were trying to sell AOL music downloads and the latter banner had the same color scheme as iTunes.

While a conclusive answer cannot be found with generalizing on a small group of tests, it is my opinion that we would be better off relying on the halo effect rather than attempting to be unique, at least to start with. As we create our own brand image, this can be rethought but, for now, our emphasis should be to "keep it simple", follow the basic principles and attempt to weasel out appropriate halo effects for various segments. For instance, if we are going to create an online auction site, we should make our best effort to gain the halo effect of eBay buy making it look and feel like eBay. If we are going to have a forum, we should not stray outside Vbulletin, phpbb or Invision, of which Vbulletin is my favorite (and is also the most popular). Similarly, we can think of finding equivalents for other segments of our business, or to specific sections. These may seem to at first glance, look like small things but I strongly believe that they make a big difference.

I would also like to point out that simplicity and not playing around with colors and complex graphics is key. Again, if we look at virtually all the most successful websites, they are not the most aesthetic Website – they are the most functional ones and often the least aesthetic ones. There clearly seems to be an "Ugly Betty Complex" here however, I'll leave a more thorough discussion, perhaps for another day.

Jokes for the Week

A blonde antique appraiser was terribly overweight and could hardly fit behind the counter, so her doctor put her on a diet. "I want you to eat regularly for 2 days, then skip a day, and repeat this procedure for 2 weeks. The next time I see you, you'll have lost at least 5 pounds."

When the blonde returned, she shocked the doctor by losing nearly 20 pounds.

"Why, that's amazing!" the doctor said, "Did you follow my instructions?"

The blonde nodded, "I'll tell you though, I thought I was going to drop dead that third day." "From hunger, you mean?" asked the doctor. "No, from skipping."

Creative appraisal definitions

Fair Market Value - The value of items sold at a country fair.

Highest and Best Use - Whatever the person who is paying for the appraisal wants to do with the property.

Marginal Utility - Many appraisals.

Market Value - Formerly, one sentence which covered the bases pretty well. Now, a page of explanation, some of which appears to be contradictory and imprecise.

Purpose of the Appraisal - To make a living in the appraisal business.

Functional Obsolescence - That state of many older appraisers.

The Subject - A term police use to identify the victim of a crime.

Trapezoid - A device for catching zoids.

(I am not sure who to give credit for these jokes for, feel free to email me if you think its yours).

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